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SME & Entrepreneurship

SMEs warned: generic thought-leadership pieces waste budget and dilute brand

SMEs warned: generic thought-leadership pieces waste budget and dilute brand

Scrolling through a LinkedIn feed, a marketing manager at a mid-size retailer stops at yet another post that reads like a corporate greeting card: “Innovation is key to surviving the digital age”. The words are polished, the layout immaculate, but the message adds nothing new. That is the “thought leadership trap” the author of a recent Bizcommunity piece warns about.

According to the article, a majority of senior decision-makers, more than seven in ten by some counts, read executive commentary on topics such as disruption, resilience and artificial intelligence. Yet fewer than one in five rate that material as genuinely insightful. The result is a flood of content that looks impressive but fails to teach the reader anything they could not already find elsewhere.

For small and medium enterprises, the trap has a concrete cost. Marketing budgets that fund glossy white papers or LinkedIn articles can disappear without delivering the brand lift or lead generation they promise. The author, a communications specialist, argues that the solution is not more content but better content, content that shows real authority, admits failure and challenges the status quo.

Four disciplines to break out of the sameness

1. The disagreement test. Before publishing, ask whether an informed peer could reasonably disagree with the claim. If the answer is no, the piece is more brochure than argument. The article cites philosopher Karl Popper, a claim that cannot be falsified tells us nothing about the world.

2. Share the scars, not just the trophies. Audiences are cynical about flawless success stories. By publishing post-mortems that detail a failed launch or a mis-step, executives build trust. The author references Brené Brown’s research on vulnerability, noting that candour about what went wrong earns credibility.

3. Move from “what” to “so what” and “now what”. Most executives spend pages defining a trend that readers already understand. The real value lies in practical application: how does generative AI change the operating model of a mid-size retailer? Which roles disappear and which appear? Answering those questions makes the content useful.

4. Narrow the pedestal. Executives should focus on one or two intersections of expertise rather than commenting on everything from macro-economics to hybrid working. Executive coach Wes Kao calls this a “spiky point of view”, a defensible, deeply informed position that invites disagreement.

Applying these disciplines does not require a full-time research team. For SMEs, the communications function can start by reviewing existing drafts against the four questions above. A simple checklist, can a peer disagree? Does it include a failure? Does it explain the impact? Does it stay within a narrow expertise?, can turn a generic article into a piece that actually moves the needle.

The risk of staying in the trap is not just wasted spend; it is the loss of brand relevance. In a market saturated with machine-generated prose, invisibility has a price. The author concludes that the real danger is blending in so completely that nobody notices the brand was ever there.

For SMEs looking to sharpen their content, the first step is to audit recent thought-leadership pieces against the four disciplines. The second is to empower the communications team to take calculated risks, challenge a best practice, admit a mis-step, or focus on a narrow, defensible point of view. In doing so, they turn a marketing expense into a genuine brand asset.

Read the full commentary on Bizcommunity: How to prise the open thought leadership trap, and get read.

For more advice on building a compelling brand narrative, visit our SME & Entrepreneurship hub.

Bizcommunity reported that successive editions of the Edelman-LinkedIn B2B Thought Leadership Impact Report show a clear majority of senior decision-makers reading executive commentary, with more than seven in 10 engaging with the material. Yet the same source notes that in some years fewer than one in five rate what they read as genuinely insightful, describing the remainder as jargon-laden and recycled. The report’s findings reinforce the article’s claim that most of the content is “instantly forgettable” and adds weight to the warning that a “line in the marketing budget might as well not have been spent”.

The source material also highlights that the lack of original perspective is not limited to a single sector, but spans the 19 industries covered by the daily business news subscription. It points out that the “steady tide of executive commentary about disruption, resilience and the transformative power of artificial intelligence” is fluent and neatly formatted, yet delivers “very little thought and no leadership at all”. By attributing this observation to the same consultancy report, the paragraph underscores the breadth of the thought-leadership trap across the South African market.

In practice, the four disciplines operate as a simple editorial checklist: first, apply the disagreement test by asking whether an informed peer could reasonably contest the claim; second, include a post-mortem that details a mis-step to build trust; third, shift from describing a trend to explaining its practical impact and next steps; fourth, limit the scope to one or two intersections of expertise to create a “spiky point of view”. For a South African SME, following this framework turns a generic piece into a strategic asset that can differentiate the brand, attract qualified leads and justify the marketing spend.

Looking ahead, SMEs should monitor how their audience responds to content that embraces disagreement and vulnerability, using engagement metrics such as comments, shares and lead conversions to gauge effectiveness. They should also stay alert to any updates from the Edelman-LinkedIn report that may shift the benchmark for what senior decision-makers consider insightful. As the market becomes increasingly saturated with machine-generated prose, the ability to demonstrate genuine authority will become a key competitive advantage, making it essential to regularly audit and refine thought-leadership output.